Elevated Communication = Elevated Profits.
Poor communication is costly. Here's how we help you fix it.
Your long-term success comes from strong relationships, not quick wins.
Our program is not transactional—it is an investment in your people and your culture. Our proven tools build trust, collaboration, and connection driving sustainable growth and a thriving workplace.
Leaders, employees, and managers often lack the communication and coping skills needed to meet everyday demands, navigate challenges, and create a positive environment. Our program fills that gap. It equips businesses and nonprofits of all sizes with tools to address today’s unique challenges, far beyond generic communication training.
Without reliable communication tools, your teams will struggle with missed deadlines, reduced productivity, and disengaged staff—all of which hurt your bottom line.
ening h
What Companies Want
(And why communication is the fastest way to get there.)
The real problems:
Why are people leaving? → Retention
Why can’t managers handle conflict? → Leadership gaps
Why are teams stuck or disengaged? → Low performance
Why aren’t we collaborating better? → Workplace tension
Why do customers feel unheard? → Service breakdowns
What if your staff could...
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Build aligned, engaged teams and retain top talent
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Lead with clarity, respect, and confidence
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Improve collaboration, performance, and efficiency
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Defuse conflict and reduce misunderstandings
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Deliver a better customer experience through clear communication
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Strengthen your culture and build trust across teams
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Reduce stress and improve emotional resilience at work
→ Effective communication is the root cause of many workplace challenges—and your fastest fix.
The Numbers Are Staggering
Business leaders say teams lose an average of 7.47 hours/per week due to poor communication.
Estimated cost is $18,672/yr for an employee earning $100,000. (That's 18% of their salary!)
– Harris Poll for Grammarly
Organizations that successfully increase employee engagement achieve four times more earnings-per-share growth than that of their competitors.
– Gallup
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U.S employees spend at least 2.8 hours per week involved in conflicts, which amounts to approx $259 billion, and 2½ weeks of lost productivity a year.
- CPP Global Human Capital Report
With an extensive background as a Licensed Clinical Social Worker, a business consultant, and a trauma-trained clinician, Debra Roberts, LCSW, has over 25 years of experience working with thousands of clients and organizations.
Through her work, Debra developed a unique communication model with long-lasting, proven, and proprietary strategies that are easy to follow. These tools improve productivity, retention, engagement, culture, and performance for leaders and teams.
8othe-go hiall s program is t
Introducing
The Communication Protocol®
The Prerequisite to ALL other workplace trainings.
YOU WON'T LEARN THIS COMMUNICATION SYSTEM ANYWHERE ELSE.
This is a straightforward, ready to use program that was designed for fast-paced organizations. It equips your teams with a proven, proprietary skillset for confident, effective communication, whether they are facing challenges, conflicts, daily stressors, or everyday conversations.
What it Delivers:
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Evergreen people skills essential for any business
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A simple, actionable solution on a friction-free platform
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Measurable results that make an impact
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Built for real-world use: interactive, flexible, and easy to implement
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Corporate-ready, scalable across teams, and easily adaptable to different roles and settings
The Communication Protocol®
This online program includes eight lessons that quickly elevate the communication skills of participants from your organization. Your staff will learn Debra's proprietary communication model, The Relationship Protocol® at Work, along with other actionable tools to immediately:
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Address difficult topics
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Navigate interactions effectively
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Resolve conflicts faster
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Improve collaboration
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Handle challenging people and situations
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Build trust
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Foster an environment where employees and customers feel valued
IMPORTANT MESSAGE ABOUT MENTAL HEALTH:
This transformational curriculum was designed for adult learners, supporting wellness, mental health, and improving emotional intelligence.
By enhancing self-awareness, coping strategies, and communication skills, this program builds confidence and fosters greater personal agency.
Most importantly, introducing a program like this shows employees that they are supported. When employees feel valued by leadership, motivation, commitment, and organizational culture thrive—don’t underestimate the power of this investment.
Here’s how it works:
1) Define the impact you want for your organization.
2) Provide your team or entire organization with eight digestible, results-driven lessons, including a Masterclass: Life Strategies for Wellness
3) Support long-term learning with personalized material and 30-minute facilitated discussions led by one of our Trained Professionals or your in-house leaders.
4) Experience transformative change that builds a more resilient, connected workforce.
5) Receive a final summary report with participant improvement data and additional insights.
Results from companies that have taken The Communication Protocol®:
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Increased revenue from greater productivity and motivated staff
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Faster problem-solving and conflict resolution
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More effective and productive meetings
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Proactive sales teams equipped to handle all client interactions
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Happier workplace with improved employee relationships and retention
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Improved self-confidence and personal relationships, leading to better focus, decision-making, and productivity
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Enhanced overall quality of life
With The Communication Protocol®,
results are often apparent after the first lesson
and increase exponentially with each passing week
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"The Communication Protocol is a self-guided, easy to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at."
- Garrett Heaberlin, CDO, Habitat for Humanity International
An example of the impact of The Communication Protocol®
"I run a fast-paced business, my team works long hours, and they work hard. I didn’t want to put something else on their plate that might add more pressure. But this program is a pressure reliever. Giving my team time out of their week to do something helpful for themselves showed them that the company cared about them, which is huge. They are now fully engaged in working together to solve problems. Walls have come down, and they’re connecting with each other. You can’t have a good culture without good communication, and this program was the key for us."
- Maria Haggerty, CEO, Dotcom Distribution
More testimonials from the program:
"The Communication Protocol is a self-guided, easy to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at."
- Garrett Heaberlin, CDO, Habitat for Humanity International
"Our team identified specific tools from The Communication Protocol that we now use as strategies for having more productive meetings."
- Katelin Tinley, VP/GM, Cox Media Group
"The Communication Protocol has been a game-changer. I've seen how people with competing interests are now able to work together."
- Jim Dimanis, CEO, Fidere, Inc.
"This program was a chance for our company to raise the collective communication because we are all growing together. Now, we want to make it a part of our company culture and include it in our onboarding process."
- Christopher Coluccio, CEO, Techworks Consulting
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"I would 1000% recommend this program to other organizations. The content is easy to follow and relatable. Everyone can benefit from learning this approach."
- Jamie Ramerini, COO, COMPEL CEO
Ready to see if your organization is a good fit for this program? Let's talk. Book a complimentary discovery call now.
Are you ready to see powerful results and profitable changes in your organization?
Flexible delivery options make it simple to get started. Book your complimentary discovery call now.
Want to learn more? Click below to request more information now.
Don't worry, you can still book a discovery call after receiving the details in your inbox.
Did you know we also offer a stand alone Masterclass? It's called, Life Strategies for Wellness
If you value wellness, employee retention, and a happier staff, you'll love the ease and simplicity of this Masterclass.
This short, impactful wellness program delivers strategies your organization can use immediately. The entire program takes less than 2 hours to complete and includes:
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Prompts for facilitating discussions
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A downloadable worksheet with all the exercises.