State Your Intentions - Give them your "Why" upfront

When you tell someone your goal or intention for an interaction, they are more likely to listen to you, rather than defend themselves or get annoyed.

If you're bringing up an important subject, expecting a mixed response, or if...

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Don't be so focused on what you're saying that you ignore me

When you're concentrating on making your point, defending yourself, winning an interaction, or being right, you're probably not noticing me (the other person). I might be getting upset, my feelings could be hurt, or maybe I'm bored or just tuned...

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What’s all this talk about kindness?

Kindness builds trust and creates a safety net for all types of relationships.

Behaving kindly describes who we must be in our relationships.

It includes:

     - how we treat each other

     - how we speak to each...

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