Three Steps You Can Take to Minimize the Negative Impact of an Unpopular Decision
Most leaders long for the days when their day-to-day decisions concerned what staff training to offer, how to trim the expense budget, and which department needed more support. But for the last two years, we've had to make much more complicated...
If You Work in a Hybrid Environment, You Must Become Adept at Juggling Social Cues
Have you had a recent face-to-face interaction that felt a little awkward, even with people you know well? That seems to be a common occurrence for many of us. Our social skills have gotten rusty since Covid became the new international...
Understanding How These 4 Communication Archetypes Interact Can Help Improve Communication in Your Company
Most of us don't intentionally cause conflict at work or home. After all, we want our day to go smoothly, and we have a vested interest in maintaining a good working relationship with our colleagues and family members. Many of us use several...
Put Your High-Perform Team In the Driver's Seat and See What Happens
Imagine you're taking a road trip with your team. Where would each person sit? Will they stay in their assigned seat throughout the trip, or do they switch seats and help one another out? Who takes responsibility for getting everyone safely to...
4 Questions to Ask to Assess an Individual's Trustworthiness
When we trust our colleagues--whether they are fellow members of the leadership team, direct reports, or staff from another department--we have confidence in their abilities. We know they share our commitment to a specific, positive outcome. They...
How to Reduce Conflict Among Employees and Improve Morale
When a conflict erupts among your employees, everyone loses. The longer the conflict is allowed to continue, the greater the impact on your culture and bottom line. Those directly involved in the disagreement are less focused and productive, the...
After the Pandemic, More Professionals Than Ever Want Work that Is Not Merely Transactional
For many corporate leaders and employees, the global pandemic offered a once-in-a-lifetime opportunity to reevaluate the role of work in their lives. For those who are part of the Great Resignation, their places of employment came up short....
How to Build Authentic Relationships Across Differences, According to LaTonya Wilkens
As leaders, we all work with employees who are different from us. Until recently, many leaders ignored those differences, believing that they were not relevant in the workplace. Even today, some leaders don't believe it's their responsibility to...
What Should You Do When Your Employee Asks for a Raise and You Have to Decline?
One of the hardest things about being a leader is disappointing people. And in the workplace, few things are more disappointing for an employee than asking for a raise and being turned down. In some cases, even though the conversation will...
Feeling Frustrated? It's Time to Shift Your Thinking
Our perspective influences our reactions, and it can lead us to respond poorly. When we react negatively to a person or a situation, it's often because our perspective was skewed by what we believed to be true at the moment. As our...