After the Pandemic, More Professionals Than Ever Want Work that Is Not Merely Transactional

For many corporate leaders and employees, the global pandemic offered a once-in-a-lifetime opportunity to reevaluate the role of work in their lives. For those who are part of the Great Resignation, their places of employment came up short....

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How to Build Authentic Relationships Across Differences, According to LaTonya Wilkens

As leaders, we all work with employees who are different from us. Until recently, many leaders ignored those differences, believing that they were not relevant in the workplace. Even today, some leaders don't believe it's their responsibility to...

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What Should You Do When Your Employee Asks for a Raise and You Have to Decline?

One of the hardest things about being a leader is disappointing people. And in the workplace, few things are more disappointing for an employee than asking for a raise and being turned down. In some cases,  even though the conversation will...

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Feeling Frustrated? It's Time to Shift Your Thinking

Our perspective influences our reactions, and it can lead us to respond poorly. When we react negatively to a person or a situation, it's often because our perspective was skewed by what we believed to be true at the moment. As our...

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Kim Woods Helps Us Tap Into Our Intuition and Decision-Making Superpowers

As a business leader, every decision you make (or fail to make) affects others in your organization. The best decision makers know themselves well. They are clear about their perspective on the subject, aware of their biases, understand their...

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It's All In the Delivery: To Make Sure Your Message is Heard, Focus on How You Convey It

Do you say whatever is on your mind without giving it much thought? Do you express the emotions you're feeling, including anger and frustration, in whatever way those feelings arise in that moment? 

It makes sense. You want...

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5 Steps to Defuse a Disagreement Before It Turns Into a Heated Argument

 

Arguments don't just come out of nowhere (though it can certainly feel like they do). They arise when we aren't paying close attention. Perhaps you stopped paying attention to what's happening between you and the person...

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3 Steps to Communicate More Effectively and Improve the Performance of Your Remote Workforce

When your team is not meeting face-to-face, the potential for miscommunication or insufficient communication increases significantly. Managers may find that crucial conversations aren't happening because people are afraid to bring up...

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To Become a More Effective Communicator, Learn to Manage Your Emotional Triggers

 

We've all had those days when we've overreacted in response to something a colleague, client, or supplier said to us. We may have felt attacked or belittled, and so we reacted poorly. It happens to the best of us, and the best way to...

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How Mandi Ellefson Became an Effective, if Imperfect, Communicator

Ah, perfection. Have you ever turned down a speaking engagement because you tend to trip over your words? Have you ever ended a conversation before getting into the meat of it because you weren't sure how to start? Have you ever...

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