Active Listening Is Imperative For Trust Building, Performance, and Deepening Connections

Listening is an intentional behavior. When you listen actively, you are present and focused on what the other person is saying because you want them to feel heard and valued. When your team feels heard, they know they matter and that you welcome...

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To Grow as a Leader, Ask For Feedback and Be Open to Hearing It, Including Negative Comments

As a leader, creating an environment where open communication and feedback are welcomed and encouraged is important. You not only need to give continuous feedback to your team, but you must seek it out as well. Asking for your team's...

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To Create a High-Performing Team, Consider Giving Ongoing Feedback, Both Positive and Negative

When continuous feedback is a part of your standard operating procedures, you will create a more robust culture with open communication and employees who understand and demonstrate your organization's values. 

Those organizational...

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3 Ways to Supportively Connect With Your Team When Tragedies Occur


Recently, 21 families lost loved ones in a shooting at an elementary school in Uvalde, Texas. The shooter, who was 18, used an assault weapon, a semi-automatic rifle. His intentions and his plan were clear. Unfathomable, but...

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Understanding Your Employee’s Trauma, It’s Impact, and How to Talk About It Effectively


Workplace trauma is real.

Traumatic events occur in every organization, so it is critical that you understand the different types of events that trigger a trauma response, how different people respond to traumatic events, and how you can...

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How to Talk About Mental Health in the Workplace and Create a Culture of Caring and Support

In 2019, Mind Share Partners published a report about the prevalence and stigma surrounding mental health challenges in U.S. workplaces. Sixty percent of the respondents had not talked to anyone at work about their mental health in the...

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Susie Moore on How Leadership Doesn't Have to Be So Hard

As leaders, we can get caught up in the daily stressors and problems that come with being in charge. The impact of having a continuous loop of stressors can feel untenable and overwhelming, especially if you don't have a framework to help you...

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Positve Self-Talk Can Be Your Much-Needed Friend During Hard Times

You have the power to get through the hard times with a booster shot of positive self-talk. Self-talk is exactly what it sounds like: It's how we talk to ourselves, our internal dialogue. 

When our self-talk is encouraging, we function...

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The News Cycle and Current Events Are Not Going Away. Here's How to Address Them at Work

It is impossible to keep the news from affecting the workplace when the world is bombarding us with information about war, humanitarian crises, a global pandemic, senseless violence, and ongoing racial tensions. 

When leaders fail to...

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Gary Vaynerchuk Talks About Building a Healthy Workplace Culture and Cultivating Kindness

Initiating and navigating difficult conversations is a common challenge for business leaders, including Gary Vaynerchuk, the CEO of VaynerMedia and chairman of its parent company, VaynerX. I spoke with him after reading his latest book,...

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